who we are
IT Support 360
Your hand in hand technology provider!
Our expert team specialises in streamlining your business operations through tailored IT consulting and innovative data management solutions. We empower you to focus on growth while we handle the complexities, ensuring efficiency and effectiveness at every step
We provide services designed to make your business operations more efficient & effective from IT consulting & data management
our vision
Our Approach to Providing IT Services
Our approach is rooted in understanding your unique needs, delivering IT services that are flexible, reliable, and aligned with your business goals. We prioritize collaboration and innovation to ensure optimal results.
- People First
- Integrity
- Ownership
- Growth Mindset
- Teamwork
- Communication
Year Founded
Locations Managed
Service Satisfaction
Tickets Closed
Get a Free Network Security Assessment
Our certified Tier 3 engineers conduct our no-obligation Assessment, which offers you actionable insights into your network.
Meet our team
Meet the folks leading our company toward success.
Get to know the dedicated leaders driving our vision forward. Their expertise, passion, and commitment lay the foundation for our success and inspire everything we do
Michael Ramirez
CEO - IT Support 360
Emily Roberts
IT Project Manager - IT Support 360
John Anderson
Network Administrator - IT Support 360
Muneeb Balbale
Managing Director - IT Support 360
Benjamin Foster
Network Security - IT Support 360
Robert Hughes
Cloud Solutions - IT Support 360
Olivia Adams
Help Desk Support - IT Support 360
David Lee
Systems Engineer - IT Support 360
General question
Frequently Asked Questions
Find answers to common questions about our services, processes, and more. We’re here to provide clarity and support every step of the way.
Managed IT Services refer to outsourced IT support and management provided by a third-party service provider. These services typically include proactive monitoring, maintenance, and support for an organization's IT infrastructure, such as servers, networks, software, and security.
Improved IT reliability and performance: Managed service providers (MSPs) proactively monitor and maintain IT systems, reducing the risk of downtime and optimizing performance.
The specific services included in Managed IT Services can vary based on the service provider and the needs of the business. However, common services often encompass Network monitoring and management
Traditional IT support is often provided on a reactive basis, where IT issues are addressed as they arise. Managed IT Services, on the other hand, take a proactive approach by monitoring and managing IT systems continuously.
Yes, Managed IT Services are beneficial for businesses of all sizes, including small businesses. They offer cost-effective access to advanced IT resources, expertise, and support that might otherwise be financially challenging for small businesses to maintain in-house.